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Recharge Experts for Shopify Brands

Keep more subscribers.
Make more money with Recharge subscriptions

We optimize Recharge subscriptions on Shopify — from the subscribe offer to the customer portal — so more shoppers stay and renew.

Recharge subscription widget, customer portal, and subscription performance metrics around a product
  • Partner Academy

    Recharge Accredited

    Developer & Retain

  • Platform

    Shopify Plus Partner

    5.0 on Shopify

  • 4.9

    Reviews

    on Clutch

    Independent client ratings

  • 500+

    Delivery

    Shopify projects

    7+ years, Shopify only

The problem

Recharge is installed.
That doesn’t mean it’s optimized.

Subscriptions are easy to launch and harder to grow. Small leaks across the buying journey, cancellations and billing add up to recurring revenue you don’t get back.

01 / Conversion

Shoppers choose one-time instead.

The subscription benefits, frequency options or purchase flow aren’t giving customers a clear reason to commit.

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02 / Retention

Customers cancel too easily.

Without useful self-service controls, a skip, swap or pause can become a permanent cancellation.

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03 / Recovery

Revenue disappears quietly.

Weak reactivation journeys and disconnected lifecycle flows leave cancelled or lapsed subscribers untouched.

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You don’t need another generic audit. You need to know what to fix first.

Discuss your subscription setup

What we build on Recharge

Six ways we make Recharge subscriptions work harder.

Not another app toggle. We look beyond the app dashboard and improve the full Shopify experience around Recharge—from first purchase to repeat orders.

Recharge subscription setup and front-end optimization interface

Front-end optimization

Experience & Optimization

Subscribe widgets, PDP and cart UX configured so more shoppers choose recurring — not one-time.

  • Subscription-first product pages
  • Offer, cadence, and prepaid UX
  • Widgets that make subscribe the default
Custom subscriber portal on mobile — next order, skip, reschedule, and manage subscription

Self-serve

Custom subscriber portals

Branded self-serve so customers skip, swap, pause, and stay — without support tickets.

  • Skip, swap, pause, and reschedule
  • Product swaps in the portal and cart
  • Multi-language, multi-currency self-serve
Cancellation survey with a 20% off save offer to reduce churn

Keep more

Churn reduction & retention

Cancel-save paths, win-backs, and lifecycle tactics that protect recurring revenue.

  • Cancel surveys with save offers
  • Failed-payment recovery journeys
  • Win-back and reactivation flows
Build-your-own skincare bundle with tiered savings and add to cart

Lift AOV

Bundles, swaps & upsells

Quantity tiers, product swaps, and offers that raise AOV on every billing cycle.

  • Build-a-box and bundle journeys
  • Quantity tiers that lift order value
  • Swaps and upsells on each cycle
  • Shopify Payments
  • Klaviyo
  • Gorgias
  • Stripe
  • Attentive
  • Rebuy

Connected stack

Recharge integrations

Connect Shopify, Klaviyo, and custom systems around your subscription stack.

  • Shopify, Klaviyo, and custom systems
  • Lifecycle email and SMS from events
  • Subscription data in your existing stack
Subscription growth and CRO interaction on a Shopify storefront

Convert more

Subscription growth & CRO

Test subscribe UX, messaging, and funnels so more shoppers commit to recurring.

  • PDP and cart conversion experiments
  • Messaging that makes subscribe clearer
  • Tests that turn one-time into recurring

How we work

Find the leaks. Prioritize the wins. Ship the improvements.

No endless strategy deck. A practical approach from Shopify specialists who can take an idea from analysis all the way to implementation.

Step 01

Review your setup

Understand your Recharge journey, subscriber behavior, key friction points, and existing integrations.

Step 02

Agree on priorities

Identify where conversion, churn or recovery offers the clearest opportunity, with a realistic scope.

Step 03

Design, build, improve

Make the changes, validate the customer journey and measure what matters over time.

FAQs

Recharge subscriptions, answered.

Still unsure whether your Recharge program needs a rethink or a few targeted fixes? Start with a conversation. Also see Loop Subscriptions, subscriptions on Shopify, and subscription growth and retention.

Do we need to replace Recharge to improve subscription results?

No. We start with what is already working and what the current Recharge setup can support. In many cases, the highest-value work is in the Shopify buying experience, customer portal, retention flows, or integrations.

Can you customize the Recharge customer portal on Shopify?

Yes. We have implemented and rebuilt custom subscriber experiences, including the portal used in The Everset rental model. The available customization route depends on your Recharge configuration and theme.

Can you migrate Shopify subscriptions to or from Recharge?

Yes. We scope plan and customer-journey migrations, checkout changes, data requirements, and how to keep custom functionality. We assess the migration path before committing to a scope. See also moving a store to Shopify.

Do you connect Recharge with Klaviyo and Shopify?

Yes. Subscription performance often depends on the systems around Recharge. We review and build Klaviyo flows, Shopify automations, and other integrations where they improve the subscriber experience.

What happens on the first Recharge growth call?

You talk with the THAILS team about your Shopify store, subscription goals, and the most important current challenge. We discuss where to start and whether a focused project or ongoing optimization fits. No hard sell or pitch deck.

Your next step

Your Recharge setup can do more. Let’s find out where.

Tell us what’s holding your subscription revenue back. You’ll talk directly with our team about practical improvements—not another list of features you could turn on.

Start with a focused growth conversation.

  • Discuss your biggest subscription challenge
  • Understand which areas are worth exploring
  • Agree on a practical next step
Book a free growth call

15- or 30-minute booking options available. Speak directly with the THAILS founder, not a sales representative.