Shopify Ongoing Support & Maintenance - Monthly Retainer Plans
We keep your store growing
What Our Shopify Ongoing Support Includes
Besides development and design for Shopify stores, our Ongoing Support service offers continuous, proactive technical assistance to ensure your store thrives. Beyond technical support, we work with you to uncover growth opportunities and provide strategies to help your business grow.
You get access to
Comprehensive Expertise
- Dedicated Project Manager
- Shopify Development Team
- UX Design Expert
- eCommerce Growth Specialist
- Solutions Engineer
- Shopify Plus Expertise
- Subscription Retention Specialist
Key Benefits
Growth focus
- Priority Support
- Proactive Store Improvements
- Access to Latest Shopify Features
- Regular Strategy Calls
- Market Insights
- Data-Driven Decision Making
- Tailored Growth Plans
How We Work
Your success is our mission
- Hands-On Approach
- Swift Issue Resolution
- Strategic Thinking
- Collaborative Planning
- Transparent Communication
We are here for your store, whenever you need us. Think of us as thinkers and doers, committed to your success.
Our plans start as low as 20 hours of support per month.
Benefits of
Shopify Ongoing Support
For consistent support, ongoing improvements, and quick solutions, a retainer is ideal. Our long-term support provides a dedicated team that proactively strategizes, optimizes, and grows your Shopify store, perfect for businesses seeking regular updates and sustained success.
Boost Conversions and Targets
We provide proactive support, offering fresh ideas and resolving issues promptly. This allows you to focus on your core business while we ensure your store performs optimally, driving conversions and helping you meet your targets.
Proactive Continuous Improvement
We don't wait for issues to arise. Our approach involves regular updates and thorough assessments to keep your store evolving. This proactive stance ensures your store remains competitive and up-to-date with the latest e-commerce trends and Shopify features.
Unlock Growth Opportunities
Through ongoing optimization and strategic updates, we ensure your store performs at its peak. Our team constantly looks for ways to capture every potential growth opportunity, helping your business expand in the competitive e-commerce landscape.
Quick Response
When time is of the essence, we deliver. Our support system provides swift issue resolution and prioritized attention to critical matters. This rapid response minimizes downtime, protecting your sales and maintaining customer satisfaction.
Specialized Expertise
Our team fills gaps in your e-commerce capabilities with creative solutions backed by deep market knowledge. We bring specialized Shopify and e-commerce expertise to accelerate your brand's growth and tackle complex challenges effectively.
Cost-Effectiveness
Investing in our retainer service is a strategic move for long-term success. It significantly reduces the likelihood of costly major issues down the line. Our preventative approach and ongoing optimizations offer a cost-effective strategy that pays dividends over time.
During the ongoing we can help you with:
Uncover Hidden Opportunities for Your Shopify Store
A UX Growth Audit identifies friction points, highlights hidden opportunities, and ensures your store meets both user needs and your business goals.
Received Research-Driven, Actionable Recommendations
We provide a prioritized roadmap to improve your Shopify store’s performance, grounded in data and best practices with clear visual examples.
Drive Growth with Conversion Rate Optimization (CRO)
Every recommendation ties back to increasing conversions, so you see measurable results that directly impact revenue.
Theme Development
Keep your Shopify store fresh and functional with our expert customization services. Whether you need minor tweaks or major overhauls, we’ll enhance your existing theme to match your evolving business needs.
Custom Landing Pages
Maximize the impact of your marketing campaigns with high-converting landing pages. Perfect for product launches, seasonal promotions, and paid ads, these pages are designed to capture attention and drive action.
Features and Components
Unlock unique functionalities with tailor-made features and components. Whether it’s a dynamic product configurator or an engaging quiz, we build tools that elevate your store’s interactivity and conversion rates.
Subscriptions & Recurring
Looking to increase recurring revenue? We specialize in Shopify subscription solutions, optimizing retention and customer lifetime value through seamless checkout experiences and automation.
Product Configurators
Unlock unique functionalities with tailor-made features and components. Whether it’s a dynamic product configurator, we build tools that elevate your store’s interactivity and conversion rates.
Quizzes
We help creating engaging quizzes with our custom features. From personality tests to product matches, we build interactive experiences that boost store conversions.
App Integrations
Save time and scale faster with custom automations and integrations. Whether it’s streamlining order processing, syncing inventory, or personalizing customer journeys, we build solutions that improve efficiency.
Klaviyo Email Marketing
Turn visitors into customers with automated email sequences that drive engagement and revenue. We help brands maximize Klaviyo’s full potential with segmentation, flows, and data-driven campaigns.
Automations
Save time and scale faster with custom automations and integrations. Whether it’s streamlining order processing, syncing inventory, or personalizing customer journeys, we build solutions that improve efficiency.
B2B and Wholesale Features
Whether you’re selling to B2B or Wholesale, we can help you implement custom pricing, bulk ordering, and account management features to meet your business needs. This can be achieved natively with Shopify Plus B2B features or via a Shopify app.
Internationalization
Want to go global? We help brands expand internationally with: Multi-language & multi-currency setup; Localized shopping experiences; Market-specific optimizations; Expansion Stores or Shopify Markets setup.
Strategic Thinking
Save time and scale faster with custom automations and integrations. Whether it’s streamlining order processing, syncing inventory, or personalizing customer journeys, we build solutions that improve efficiency.
Sounds good?
Reach out and let's talk about our ongoing collaboration
Send a message
Book a call
What our clients say
know-how and communication.”
and a smooth, enjoyable partnership.”
Common Questions
It’s continuous technical, design, and strategic support to keep a Shopify store running smoothly and growing.
Bug fixes, theme updates, performance tuning, CRO changes, app support, and general eCommerce consultation.
Support is typically structured as monthly retainers with a set number of hours or sprints depending on business needs.
Yes, many clients receive help with tracking setup, email flows, landing page development, or campaign-specific updates.
Absolutely – THAILS acts as an extension of your team, giving you access to experienced Shopify engineers.
Support can be tailored to optimize, maintain, and scale an existing store, even if THAILS didn’t build it originally.
Work that we are proud of
Absolut Elyx Boutique
