01 / Conversion
Shoppers choose one-time instead.
The subscription benefits, frequency options, or purchase flow aren’t giving customers a clear reason to commit.
Loop experts for Shopify brands
Keep more subscribers.
Make more money with Loop Subscriptions
We optimize Loop Subscriptions on Shopify — checkout, customer portal, churn saves, and failed payments — so the setup you already have drives more recurring revenue.
-
Platform
Shopify Plus Partner
5.0 on Shopify
-
4.9
Reviews
on Clutch
Independent client ratings
-
500+
Delivery
Shopify projects
Delivered end to end
-
7+
Focus
Years on Shopify
Subscriptions included
The problem
Loop is installed.
That doesn’t mean it’s optimized.
Subscriptions are easy to launch and harder to grow. Small leaks across the buying journey, cancellations, and billing add up to recurring revenue you don’t get back.
02 / Retention
Customers cancel too easily.
Without useful self-service controls, a skip, swap, or pause becomes a permanent cancellation.
03 / Recovery
Revenue disappears quietly.
Failed payments and weak win-back flows leave cancelled or lapsed subscribers untouched.
You don’t need another generic audit. You need to know what to fix first.
Discuss your Loop setupWhat we build on Loop
Six ways we make Loop Subscriptions work harder.
Not another app toggle. We look beyond the dashboard and improve the full Shopify experience around Loop — from first purchase to repeat orders.
Self-serve
Custom subscriber portals
A branded account so customers skip, swap, pause, and stay — without opening a support ticket.
- Skip, swap, pause, and reschedule
- Next order and rewards in one place
- Portal that matches the store, not a generic login
Keep more
Churn reduction and retention
Cancel-save paths and lifecycle tactics that protect recurring revenue before the subscription is gone.
- Cancel surveys with a real save offer
- Offers matched to why they’re leaving
- Win-back flows for lapsed subscribers
Recovery
Failed-payment recovery
Retries and customer notices set up so a failed card doesn’t quietly end the subscription.
- Retry timing by attempt, not one blunt rule
- Messages on the attempts that matter
- Failed revenue recovered without a manual chase
Lift AOV
Bundles, swaps, and upsells
Offers on the next order that raise average order value from subscribers you already have.
- Add-ons on the upcoming shipment
- Swaps and quantity options that fit the catalog
- New products sold to people who already subscribe
Stay longer
Rewards that give a reason to stay
Perks, streaks, and progress inside the portal so the subscription is more than a repeating discount.
- Progress toward a gift or a deeper discount
- Perks visible where subscribers already manage orders
- Retention that doesn’t depend on a one-time save offer
Convert more
Subscription growth and CRO
We use cohort and funnel data to decide what to test, then change the subscribe experience that is losing the sale.
- Product page and cart experiments
- Messaging that makes subscribe clearer
- Klaviyo, checkout, and theme wired to Loop events
How we work
Find the leaks. Prioritize the wins. Ship the improvements.
No endless strategy deck. A practical approach from Shopify specialists who can take an idea from analysis all the way to implementation.
Step 01
Review your setup
Understand your Loop journey, subscriber behavior, key friction points, and existing integrations.
Step 02
Agree on priorities
Identify where conversion, churn, or recovery offers the clearest opportunity, with a realistic scope.
Step 03
Design, build, improve
Make the changes, validate the customer journey, and measure what matters over time.
FAQs
Loop Subscriptions, answered.
Still unsure whether your Loop program needs a rethink or a few targeted fixes? Start with a conversation. Also see Recharge subscriptions, subscriptions on Shopify, and the NMN Bio supplements project.
Do we need to replace Loop Subscriptions to improve results?
No. We start with what is already working and what the current Loop setup can support. In many cases, the highest-value work is in the Shopify buying experience, customer portal, retention flows, or integrations.
Can you customize the Loop Subscriptions customer portal?
Yes. We implement and adjust subscriber experiences so customers can skip, swap, pause, and manage the next order without a support ticket. What is possible depends on your Loop configuration and Shopify theme.
Can you migrate Shopify subscriptions to or from Loop?
Yes, when that is the right job. We scope plan changes, checkout integration, and subscription data before committing. Most brands already on Loop need the Shopify experience around it improved, not a new platform.
Do you connect Loop Subscriptions with Klaviyo and Shopify?
Yes. Subscription performance often depends on the systems around Loop. We review and build Klaviyo flows, Shopify automations, and other integrations where they improve the subscriber experience.
What happens on the first Loop Subscriptions growth call?
You talk with the THAILS team about your Shopify store, subscription goals, and the most important current challenge. We discuss where to start and whether a focused project or ongoing optimization fits. No hard sell or pitch deck.
Your next step
Your Loop setup can do more. Let’s find out where.
Tell us what’s holding your subscription revenue back. You’ll talk directly with our team about practical improvements — not another list of features you could turn on.
Prefer to send a message? go here ↗
Start with a focused growth conversation.
- Discuss your biggest subscription challenge
- Understand which areas are worth exploring
- Agree on a practical next step
15- or 30-minute booking options available. Speak directly with the THAILS founder, not a sales representative.