eCommerce Strategy &
UX Growth Audits
A Growth audit is a comprehensive analysis of a website aimed at identifying opportunities for growth, improvement, and optimization. This type of audit typically focuses on user experience, improving the conversion rate, and ultimately driving business growth.
Our process
Our process
1. Strategic Website Analysis
Full analysis of key website pages (Homepage, Product Page, Collections, Cart, and Checkout) with tailored UX/UI optimization suggestions for both mobile and desktop.
User Experience (UX) Audit:
- Navigation
- Design & Layout
- User Journey
Conversion Rate Optimization (CRO):
- Call to Action
- Forms & Checkout
We provide a comprehensive presentation with tailored recommendations to enhance your website's performance and customer journey.
2. Actionable Insights
What’s Included in the Presentation:
- Key Areas for Improvement
- Visual Mockups
- Upsell Strategies
Benefits of Our Actionable Insights:
- Boost Conversion Rates
- Increase AOV and Revenue
- Customer Experience clear improvements
3. Roadmap
We deliver a comprehensive Recommendations and Action Plan to systematically enhance your eCommerce store, ensuring impactful changes are implemented efficiently and effectively.
What’s Included in the Roadmap:
- Prioritization
- Implementation Plan
4. Implementation
We bring the roadmap to life by executing the planned improvements with precision and attention to detail, ensuring your eCommerce store is optimized for success.
What’s Included in the Implementation Phase:
- Discussion & Roadmap Approval
- Building & Testing
- Deployment & Launch
Benefits of the Audit
Our eCommerce Strategy & UX Growth Audit delivers invaluable insights to elevate your online store's performance. By identifying and resolving pain points in the user journey, it helps improve navigation, streamline the shopping experience, and enhance overall customer satisfaction. This comprehensive approach drives measurable outcomes, such as higher conversion rates, increased average order value (AOV), and greater revenue. With actionable recommendations tailored to your business, the audit ensures your website remains competitive, optimized for mobile and desktop, and aligned with industry best practices. Ultimately, it equips you with a clear roadmap for sustained growth and a stronger connection with your customers.
Example of Actionable Insights:
Sidecart improvements
Search & Product Discoverability
Product Page User Experience Improvements
Checkout Refinements
What our clients say
“These guys seemed to have brilliant technical
know-how and communication.”
know-how and communication.”
“Exceptional support, growth strategy,
and a smooth, enjoyable partnership.”
and a smooth, enjoyable partnership.”
“Collaborated with Thails for a website revamp. Impressed by their teamwork, speed, and aesthetic understanding. We boosted site speed and revenue”
“I feel confident they would resolve any issue I threw at them. I saw results within 3 weeks”
“Hired Thails for custom discount solution on Shopify. They were professional & efficient. Solved issue in 1.5 weeks with user-friendly interface.”
“The team was efficient, thorough, and knowledgeable. Highly recommended for their helpfulness”
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Work that we are proud of
Absolute Elyx Boutique
Acting as an integral part of their team, providing support for expansion into three new markets.
Gooseberry Intimates
Enhancing customer experience and implementing strategic upsell approaches for increased revenue.
